Case Study: IMGROUP

What did we do?

1. Direct Hiring Model
Transitioned IMGROUP from agency dependency to a fully direct hire model, streamlining recruitment processes and reducing costs.
2. Specialist Hiring
Oversaw the recruitment of a wide range of roles:
- Technical Roles: MS BI, ETL, DW, Power BI, C#, SharePoint, MS CRM, Azure IaaS, O365, Infrastructure Engineers, Test, and QA.
- GTM Roles: Senior BDMs, Account Managers, Inside Sales Specialists, Marketing professionals, and Copywriters.
- Graduate to Principal Hires: Ensured a balanced workforce to support future growth.
3. Process Optimization
Reduced average hiring time from 10 to 5 weeks by:
- Implementing Service Level Agreements (SLAs).
- Removing process bottlenecks.
- Refining role requirements for quicker turnarounds.
4. Employee Engagement
Managed and analyzed the Sunday Times Best Companies Survey, improving engagement and retention to 85%. This proactive approach helped IMGROUP earn a spot as a Sunday Times Top 100 SME.
5. Manager Training & Competency Framework
Delivered tailored recruitment training for hiring managers and introduced a robust face-to-face HR competency interview framework to evaluate candidates, saving time and improving hire quality.
Results That Matter
Results
- Industry Recognition: IMGROUP became the UK Microsoft Countrywide Partner Of The Year and Sunday Times Best Companies Top 100 SME Employer.
- Cost Efficiency: Eliminated agency dependency, resulting in significant savings in recruitment costs.
- Reduced Hiring Time: Cut the average hiring timeline in half, enabling faster onboarding of billable resources and boosting revenue generation.
- High Engagement & Retention: Improved employee engagement to 85%, reducing annual replacement hires and boosting team morale.
- Comprehensive Workforce Expansion: Successfully hired technical and GTM professionals across all levels, supporting the company’s growth in the UK and India.

Client feedback
“Focused Futures brought expertise and strategic thinking to our recruitment function, transforming our hiring processes and driving both efficiency and engagement. Their contributions played a key role in IMGROUP’s growth and recognition as a top SME employer.” – C.O.O., IMGROUP